Enterprise integrations
Run full workflows without stitching together multiple tools — works across carriers, brokers, MGAs, TPAs.
Turn operating procedures into agentic systems that execute work across documents, workflows, and customer channels at enterprise scale.
Talk to our teamMARKDOWN — The AI Operations Partner for Construction
markdown.ai
PURPOSE-BUILT FOR THE WORLD'S LEADING CARRIERS
THE MARKDOWN PLATFORM
Markdown provides the orchestration, integrations, and governance layer for agents to securely execute construction workflows from intake to resolution.
Multi-Modal Inputs
Orchestration
SOP
Submit Construction Claim
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NOTICE OF ACCIDENT TO EMPLOYER AND CLAIM OF EMPLOYEE…
Policy Number
Claim Type
First Name
Last Name
Phone
Governance
System outputs
Platform capabilities
Run full workflows without stitching together multiple tools — works across carriers, brokers, MGAs, TPAs.
Deploy in weeks, not months with dedicated forward deployed engineers.
Turn SOPs into agent workflows that collect inputs, complete tasks, update systems, route exceptions, and much more.
Built for regulated industries by design, Markdown's QA workflows, reporting, and traceability surpass controls available in human-only operations.
Markdown agents in action
Prudential
We've taken a step forward on our journey to modernize the customer acquisition process. With automated systems, our teams now have more time to focus on customer relationships, which supports Prudential's broader goal of delivering industry-leading experiences for both clients and customers.
Sara Atkinson
Vice President of Customer Acquisition
RYZE Claim Solutions
At RYZE, AI isn't just a tool — it's a strategic enabler. Partnering with Markdown allowed us to reimagine how quality assurance is done, creating a process that's faster, smarter, and more consistent across every claim.
Walt Leddy
CEO, RYZE Claim Solutions
Palomar
Markdown takes work from intake to outcome and resolves more than 90% of cases without a human touch, improving consistency while freeing up capacity.
Rudy Hervé
COO, Palomar
Convex
After simultaneous POCs with major industry players, Markdown emerged as the clear choice. Their AI platform and sophisticated AI agents will help us advance significant initiatives while expanding email triage and data ingestion capabilities across all our product lines. We look forward to developing and implementing our first AI solution alongside the Markdown team.
Bob Eells
COO, Convex US
WTW
We're delighted to be partnering with Markdown. Our collaboration brings together shared ambition, complementary strengths, and a real commitment to doing things better – for our clients, colleagues, and the wider industry. This partnership will make a meaningful difference to our business model over the long term.
Terry Garrett
Head of Strategy and Operations, Risk & Broking at WTW
USE CASES
Documents
Models are never trained on PII. Full audit lineage tracks every action for state-level compliance.
NOTICE OF ACCIDENT TO EMPLOYER AND CLAIM OF EMPLOYEE…
Ingest broker emails, Loss Runs, and ACORD forms. Agents extract and key data directly into your rating engine.
NOTICE OF ACCIDENT TO EMPLOYER…
Complex cases are flagged for review. Agents learn from human resolution to improve autonomy over time.
Seamless integration with Guidewire, Duck Creek, Vertafore, and proprietary admin portals.
+1 (646) 123-4567
Yes, my policy number is PM 673-233-574
Your Policy Review and Next Steps
Markdown agents can communicate across all the channels your customers and partners use.
Documents
Models are never trained on PII. Full audit lineage tracks every action for state-level compliance.
NOTICE OF ACCIDENT TO EMPLOYER AND CLAIM OF EMPLOYEE…
Ingest broker emails, Loss Runs, and ACORD forms. Agents extract and key data directly into your rating engine.
NOTICE OF ACCIDENT TO EMPLOYER…
Complex cases are flagged for review. Agents learn from human resolution to improve autonomy over time.
Seamless integration with Guidewire, Duck Creek, Vertafore, and proprietary admin portals.
+1 (646) 123-4567
Yes, my policy number is PM 673-233-574
Your Policy Review and Next Steps
Markdown agents can communicate across all the channels your customers and partners use.